By accessing or using UltraAutoWash's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
UltraAutoWash provides luxury car wash and detailing services. We reserve the right to refuse service to anyone for any reason at our discretion.
Appointments must be scheduled in advance. We require a minimum of 24 hours notice for any cancellation or rescheduling. Late arrivals may result in reduced service time or rescheduling.
Customers must:
- Provide accurate vehicle information
- Remove personal belongings
- Disclose any existing damage
- Arrive at scheduled time
Our services come with specific warranties depending on the treatment:
- Ceramic coating: 5 years
- Paint protection: 3 years
- Regular services: 7 days
Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee of 50% of the service price. No-shows will be charged the full service amount.
If you are unsatisfied with our services, please notify us within 24 hours of service completion. We will assess the situation and may offer:
- Service correction at no additional cost
- Partial refund
- Full refund in exceptional circumstances
While we take utmost care with every vehicle, we are not liable for:
- Pre-existing damage
- Normal wear and tear
- Acts of nature
- Damage from undisclosed modifications
Our services are for personal and commercial vehicles only. We reserve the right to refuse service for vehicles that do not meet our service requirements or present safety concerns.
We accept:
- Major credit cards
- Bank transfers
- Digital payments
Payment is required upon service completion unless otherwise arranged.
We reserve the right to terminate services if:
- Terms are violated
- Safety concerns arise
- Payment issues occur
- Inappropriate behavior is displayed
We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of new terms.
For questions about these terms, please contact us at:
Email: legal@ultraautowash.com
Phone: +65 82258063